The Research Institute for Public Libraries (RIPL) 2016 recently concluded in Denver, Colorado, hosting nearly 200 public librarians wanting to do a better job at doing evaluation and using research to support better outcomes. At RIPL, and across the library field, the focus has been on developing meaningful metrics, especially around digital literacy.
Some of takeaways from the experience were to focus on 2 to 3 indicators for each outcome and measure transformations, not transactions. Transformations are changes in knowing, doing, and being and are more valuable for libraries for the purposes of improving programs and communicating value funders: for example, in digital literacy, an indicator of transformation is evidence of actual skill improvement like being able to participate in a web community whereas a transaction would be the number of people who attended the training.
Please post three (or more) transformations you expect library patrons will achieve after participation in the Web Literacy lessons you are creating and offering.
In the next post, we will discuss how to turn your transformations into indicators and data collection procedures.
University of Washington, TASCHA